I applied online. The process took 2 weeks. I interviewed at Bristol West Insurance Group (Lake Mary, FL)
Interview
The interview was in person, in the office. The interview panel consisted of three interviewers. There were two managers and the hiring coordinator. Each person asked a set of questions. Most of the questions were in the form of the STAR Method, and there were just a few on past work experience.
Interview questions [1]
Question 1
Can you tell me a time when you handled a customer complaint? And, how you were able to either resolve the issue or had to escalate it?
