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      Brightwheel

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      Director, Customer Support Interview

      29 Aug 2018
      Anonymous interview candidate
      Denver, CO
      No offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 3 months. I interviewed at Brightwheel (Denver, CO)

      Interview

      The process started out pretty standard, phone screen with Talent in San Francisco coupled with a take home exercise, then an in person with local VP in Denver. All went well up to this point and then the company ghosted me for several weeks. After almost two months of requesting updates I received an email that they are very busy and trying to hire a new VP before hiring a Director. If this is how senior level candidates are treated I can only imagine how lower level interviews and candidates are handled. Very poor experience.

      Interview questions [1]

      Question 1

      Very basic questions about previous experience.
      Answer question
      9