Phone interview, they get to know abit about you.
Video or in person interview, they tell you more about the company, their mission and vision.
Background check
The whole interview can take 2-4 weeks.
Interview questions [1]
Question 1
Scenarios
When is the one time you went approve and beyond for a customer
I interviewed at Bras N Things (Auckland, Auckland)
Interview
Smooth, felt comfortable and I had made sure to be there a little early, and be well presented. The store manager as well as New Zealand manager was there too. The New Zealand manager lead the interview. The questions weren’t to personal or challenging.
Very casual, area manager called while driving to one of the stores. Was pleasant but much more casual than expected. Was offered the position within 48 hours via email, no room for pay negotiation.