Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Bombas

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Bombas reviews | Bombas jobs | Bombas salaries | Bombas benefits
      Bombas interviewsBombas Customer Happiness Associate interviewsBombas interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Happiness Associate Interview

      2 Jul 2018
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Bombas (New York, NY) in Jun 2018

      Interview

      I submitted my application to Bombas and then got emailed for a phone screen. The gentleman who reached out was late and then was extremely unprepared to speak to me. You could tell he was reading off a sheet of paper and his cadence was extremely hard to follow. He was uninterested in what I had to say and kept pausing at strange parts of his sentences and said “um” a lot . It was a very awkward interaction and very hard to follow. It was almost as if he didn’t know what to say about the company he worked for. I got an email the following week saying they didn’t want to move forward and was pursuing a candidate they felt was a better fit. Not surprising as the person interviewing me didn’t really know anything about me!! How could I have been a good fit? Awesome company awesome mission but need to work on their interviewing.

      Interview questions [1]

      Question 1

      Can you give me an example of when you received good customer service ?
      Answer question
      3
      avatar
      Bombas response
      7y
      Thank you for sharing your experience with the Glassdoor community. Phone screens are a helpful way for us to get additional information beyond an applicant's resume and cover letter. Unfortunately, the outcome is not always what the candidate was hoping for. At Bombas, we always strive to #BeeBetter and your feedback about this interaction will be taken into consideration as we continue to improve our process.

      Other Customer Happiness Associate interview reviews for Bombas

      Customer Happiness Associate Interview

      18 Apr 2023
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at Bombas in Aug 2022

      Interview

      Submitted application in July 2022 and received a request for interview in August 2022. The lady was pleasant and nice but felt like I was being strung along. Even though they said they wanted me to consider the Customer Happiness Associate, Social [ temporary], I did. However, even though. I had all the experience and believed the same values, I wasn't selected to move forward. Not sure why since the position was going to be temporary anyway and had experience and am always ready and willing to learn. Disappointed but oh well.

      Interview questions [1]

      Question 1

      What are some social media tools that you are familiar with?
      Answer question

      Customer Happiness Associate Interview

      13 Sept 2022
      Anonymous interview candidate
      New York, NY
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Bombas (New York, NY) in Nov 2021

      Interview

      4 interviews over the course of about 5 weeks. with several individuals. There was a "homework" assignment which took some time to complete. The last individual was fairly distracted by their computer while interviewing virtually, not prepared. Seems as though they look for a cultural fit and not so much experience & ability to perform the duties listed.

      Interview questions [1]

      Question 1

      Tell us a story of a time you went above and beyond for someone else?
      Answer question

      Customer Happiness Associate Interview

      20 Aug 2021
      Anonymous interview candidate
      New York, NY
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Bombas (New York, NY) in Aug 2021

      Interview

      I had an incredible interview process! Communication was prompt, clear, and the tone was conversational. First was two 30 minute phone calls, then a 2 hour Zoom interview with 4 people on the team I was applying for. I really felt that everyone was engaging and attentive, connecting in a personal way. Though I didn't get the position, I am applying again!

      Interview questions [1]

      Question 1

      What is your work mantra? Something that keeps you grounded while you're working?
      1 Answer

      Top companies for "Compensation and Benefits" near you

      avatar
      MH Alshaya
      3.6★Compensation and benefits
      avatar
      Apparel Group
      3.7★Compensation and benefits