The interview was ghosted. They reached out to me through email about the location and set the phone call interview. But I was waiting for an hour and no call has been come and no follow up email.
I applied through an employee referral. I interviewed at Blue Bottle Coffee (Palo Alto, CA) in Aug 2022
Interview
30-minute zoom interview with store manager (during covid so process may have changed). the process was very simple and there was only one interview. no prior barista experience was required so I was mainly asked about my resume, asked to explain interesting things that stood out to him
Interview questions [1]
Question 1
How would you deal with a customer who is really upset?
I interviewed at Blue Bottle Coffee (New York, NY)
Interview
Nice guy, simple customer service questions, took around 10-15 minutes. High turnover rate depending on the season so asks about your availability. I had previous work customer service and volunteer experience but pretty straight forward.