I applied online. The process took 1 week. I interviewed at Bloomberg in Aug 2014
Interview
I am looking for a new job and I initially applied for the position through their website. It claimed that the position could be applied using my LinkedIn profile, but the fact is you have to complete a whole form through their system and you can also optionally submit your portfolio/cover letter. Ended up taking me longer than what I've expected for the application.
I thought I would have to wait longer before getting any reply, but they have scheduled for a phone interview on the next day after my application. They actually arranged the interview 30 minutes earlier than my actual available slot, which I've decided to accept as I've suggested my lunch hours.
I have got invited to the office for a second interview despite performing rather poorly out of nervousness, but ultimately I still failed to pass the 2nd interview (with 2 team leaders from the department) so that's the end of my story. Originally I should be seeing their APAC manager after job shadowing on the same day, but the manager wasn't available.
Everyone seem to be very busy with their work, and people actually walked fast even within the office - so you can actually see how high efficiency will be expected. Fast-paced environment, and many tasks would have to be performed at the same time. People were friendly and they seem passionate with their job. Still a nice experience to visit their office.
Interview questions [1]
Question 1
Be prepared with answers to describe your personality, why the company should hire you, and how would you expect yourself to be in 3 to 5 years in the company. Basically everything is quite general.
1. Applied online
2. Plum assessment
3. Language assessment
4. HR phone interview
5. Prep session
6. Phone call
7. Super day - different interviewers plus written language assessment.
8. Interview with senior management
I’m still in the process.
Interview questions [1]
Question 1
Typical tell about yourself, difficult client experience, why Bloomberg, why customer support, who are Bloomberg’s clients, etc.
STUDY the company.
I applied online. The process took 3 weeks. I interviewed at Bloomberg (London, England) in Feb 2019
Interview
30 min shadowing an employee doing her work and signing nda, 30 min competency based questions about myself and my prior experiences in handling situations, 30 min role play on simulating customer support situations
I applied online. The process took 1 week. I interviewed at Bloomberg (London, England) in Aug 2017
Interview
Video interview - you have to record a video with your answers, if you screw up, keep refreshing the page, it won't stop you from attempts.
First interview: I had 3 people
Second interview: on the day and it was with 2 people
Third interview with HEAD of EMEA
After that, assessment tests every 8 days,
For 9+ weeks.
Then A final test based on everything you learned in 9 weeks. And a language test which can take up to 1 month
You will also have role - play tests every 8 days. Once all tests are passed you will have monthly tests at work
Hours 8-5 but can be 8-5.30 please be aware you have to come earlier!
Language test at the end. - which can take up to months as they want 100%
Interview questions [1]
Question 1
There was a small test at the end role play and shadowing a customer representative,
- who is Bloomberg?
- what do we do?
- how Technical are you
- what would you do if you bought a Tv and it won't turn on
- what is customer service?
- what does going the extra mile for customers mean for you?
- how do you do it?
- your experience in customer service
- give us one bad experience
- one good experience
- one difficult moment and how you solved it
- what do you know about the financial markets?
- what else do you know about bloomberg?
- who is the competitor?
- who are the clients?
- who is the CEO?
- would you spend all your money (if you had it) on the best Laptop in the world?
- if yes then why?
- what would you look at when buying a laptop
- why laptop and not desktop?