Blenz Coffee interview questions

Easy, short, and straightforward. Asked what availability for shifts and what my prior experience was. Focused a lot on customer service based questions such as what does customer service mean to you and how you do you handle conflict? Describe a time that you were in a difficult situation and how did you handle it

they asked the difference between cafe latte and capuchino and also mocha and hot chocolate. the questions were not difficult overall. also the they made me not to feel pressure.