I applied online. The process took 6 days. I interviewed at Bill Gosling Outsourcing (Richmond, VA) in Dec 2016
Interview
First you get a brief phone interview, & also have to do a typing test, once you passed that they set you up with a face to face interview , they will give you the address , date , and time. Once you are there you have to wait for a TL (team lead) to go out there and give you the interview , while you are waiting you will be filling out paper work , and then interviewed and last but not least they will give you an offer.
Interview questions [3]
Question 1
Secenario questions (ex: if a customer called in stating they cannot pay what would you say / do? )
I applied online. The process took 1 day. I interviewed at Bill Gosling Outsourcing (Costa Rica) in Jun 2025
Interview
Hacen las cosas a la carrera para llenar campos. No explican muchas cosas del puesto (depende del reclutador). La entrevista puede durar entre 10 a 15 min. Tienen un desorden..
I applied online. I interviewed at Bill Gosling Outsourcing (Barrie, ON) in Sept 2023
Interview
A phone call first to know if you're interested in full time or part-time and the salary range and then a teams call to discuss your experience and how you fit in.
1. email asking for a phone interview
2. phone interview for 10 minutes and set up time and date for zoom interview because of the pandemic
3. zoom interview for 30 minutes
4. After 7 days got back to me regarding the offer.
5. background check and reference checking
Interview questions [1]
Question 1
asked yourself and about the company.. why did I apply?
situation question related to customer service and collections
