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      Customer Service Agent Interview

      4 Jan 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Best Buy in Nov 2013

      Interview

      I received a call about one day after I put the application in from the Back Office Lead to schedule an interview time. I was scheduled to interview on a Sunday. I arrived early and waited about 5 minutes. I interviewed the Multi-channel Sales Manager and Multi-channel Sales supervisor. After answering about 7 questions (questions ranged from describing job history, to "what-if" scenarios) they were satisfied. I then interviewed another manager. This interview was less about my ability to do the job and more about "basic stuff". Questions included, "What's your availability?", "What should be done if an employee steals?". I was not given an immediate yes or no. The next day I was asked to do a drug test and submit to a background check. Three days after I completed the drug test, I received a job offer with a starting date and a starting wage by email.

      Interview questions [1]

      Question 1

      Do you know how to say no?
      1 Answer

      Other Customer Service Agent interview reviews for Best Buy

      Customer Service Agent Interview

      10 Jul 2024
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Best Buy

      Interview

      The interview process was not that bad. They only ask about basic questions such as, strengths, weaknesses, why do you want to work in BestBuy. The interview went by smoothly.

      Customer Service Agent Interview

      9 May 2016
      Anonymous employee
      Mansfield, TX
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Best Buy (Mansfield, TX) in Jan 2014

      Interview

      The process was very touch and go. It took them two weeks to contact me then nearly another week to get me in for training. The interview itself was standard, one on one.

      Interview questions [1]

      Question 1

      What qualifies you to work with people?
      Answer question