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      Best Buy interviewsBest Buy Geek Squad, Counter-Operations Agent (COA) interviewsBest Buy interview


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      Geek Squad, Counter-Operations Agent (COA) Interview

      29 Jan 2013
      Anonymous employee
      Mesquite, TX

      Other Geek Squad, Counter-Operations Agent (COA) interview reviews for Best Buy

      Geek Squad, Counter-Operations Agent (COA) Interview

      1 Oct 2014
      Anonymous employee
      Accepted offer

      Application

      I interviewed at Best Buy

      Interview

      After finding a position posted on indeed, online application was submitted. I was called in for an interview after a few days. Standard questions - "Why Best Buy?", "Tell me about a time you dealt with a troublesome coworker", "What technical problem that you solved that nobody else was able to?", interview took less than 15 minutes. Called back 2 days later for another interview with similar questions. 3 Days later I received an offer for the position.

      Interview questions [1]

      Question 1

      What technical problem that you solved that nobody else was able to?
      Answer question
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Best Buy (Mesquite, TX)

      Interview

      The interview process was bleak and non-informative. I always thought that Geek Squad was going to be an amazing opportunity, but the interview gave way to a different perspective. They asked the typical retail interview questions without any feeling or excitement as if they were used to the routine and left me with feelings of second guessing what I was getting into exactly.

      Interview questions [1]

      Question 1

      They asked me to sell a pen...Pretty typical.
      Answer question

      Geek Squad, Counter-Operations Agent (COA) Interview

      15 Sept 2014
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Best Buy in Sept 2014

      Interview

      I applied online, the next day I was called to set up an interview. The day after that I met with a manager and completed my interview. They liked me, so they got the general manager to complete my second interview the same day. The GM liked me, so he offered me the job on the spot. We negotiate pay, and I accepted the offer. Whole process took 3 days. After this, I had to complete background check and drug screen process prior to reporting to work.

      Interview questions [1]

      Question 1

      None. Almost every question I was asked It started with, "describe a time where.... (then the question)".; ex. would be - dealt with irate customer.
      Answer question
      1