Benefitfocus Customer Service Representative interview questions

Phone screening with HR recruiter and then in-person interview with varying levels of management. Three in one interview in a conference room with a tour of the office. Followed by offer made from company.

First I had a phone screening with a recruiter. She sounded a bit unprepared. then an in person interview a few weeks later. They did take a while to get back to me, but the overall process was fairly easy. No real complaints with the interview piece.