I applied in-person. The process took 2 days. I interviewed at Bath & Body Works in Sept 2011
Interview
It was a group interview consisting of 5 interviewees including myself and one interviewer. The interviewer was the co-manager of the particular store. The atmosphere of the interview was kind of laid-back, the interviewees sat in a semi-circle facing the interviewer. We were asked roughly 10 situation-based questions; there weren't any specific skill-related questions asked. Many of the answers to the questions relied on retail experience and customer service knowledge/expectations of employees. Two days after the interview I was called to schedule a day to watch a training video, do paperwork, take a tour, etc. Shortly after I began training.
Interview questions [3]
Question 1
Explain a situation where you failed to satisfy a customer and how you handled it.
I interviewed at Bath & Body Works (North Brunswick, NJ)
Interview
Will ask you to play out sales scenario towards end of shift. Very inviting and welcoming environment from management. You do not need prior sales experience they will teach you.
I interviewed at Bath & Body Works (Forest Hills, NY)
Interview
Very structured and easygoing. The hiring manager was very polite and asked important questions. I didn't hear back until about two weeks later, and I accepted the position. Ended up working there for 4 years and had an awesome experience.
basic interview on your commong skills in the workplace asking questions like what was a difficult experience you had and how did you deal with it, what are your strong and weak points, etc.
