I applied online. I interviewed at BWS Stores (Melbourne)
Interview
Email description
An overview of our company
An icebreaker activity
Two small group activities
A mini interview
A numeracy/literacy test
Actual process
Sit at tables 1 manager per table
ice breakers
Go around room (40 people 2 sessions am/pm) tell everyone 2 things about yourself
2 truths 1 lie table only
interview part
what defines a good & bad customer experience (table only)
tell the room what your table came up with (volunteer from table)
1 on 1 interview with table manager
they're not looking for hard workers just people who easily assimilate
PRO TIP
be meek and easy going they're not looking for wave makers
This short video interview can be done on any device with an internet connection.
They will help make sure your camera and microphone are working as they should. All they ask is that you relax and be yourself.
I applied online. The process took 1 week. I interviewed at BWS Stores in May 2024
Interview
Overall the interview and application process was pretty straight forwards and to the point. They asked about you and how you can provide to there team, as well as past experience related to customer service
I applied online. I interviewed at BWS Stores (Prospect) in Jan 2024
Interview
If your application is progressed you will receive the interview video link.
Then you hhave to complete the video in 2 days and when your video is selected you will have an in person interview which mostly has the same questions and a little about you.
Interview questions [1]
Question 1
Few questions , not much difficult-
What excites you about working for BWS?
What excites you about working for a team?
Your fav drink. who do you drink it with.
What does amazing customer service look like to you. Do you have an example?
Have you ever encountered a stressful situation at workplace or anywhere else.how did you handle it.