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      BMO US

      Part of BMO Financial Group

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      Customer Service Associate Interview

      31 May 2018
      Anonymous interview candidate
      Mississauga, ON
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at BMO US (Mississauga, ON) in May 2018

      Interview

      Online assessment followed by phone interview. I got no response after that. Upon calling them I was told to wait for a couple of days as the workload is too much. It has been 4 weeks now, still no response. Phone interview was pretty easy.

      Interview questions [7]

      Question 1

      How will you sell master card to a student?
      Answer question

      Question 2

      Why BMO?
      Answer question

      Question 3

      Tell us about a time when you received criticism from your manager. How did you handle it.
      Answer question

      Question 4

      Tell us about a time when you went above and beyond to create a great customer service experience.
      Answer question

      Question 5

      Are you flexible to work weekends, evenings etc.
      Answer question

      Question 6

      Will you be able to commit to a two month training period without taking any leaves?
      Answer question

      Question 7

      Why are you interested to apply for a position in a financial institution?
      Answer question

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