The process took 1+ week. I interviewed at BMO Financial Group (Toronto, ON)
Interview
Applied online. Received a call couples of days later booking an interview over the phone. 4 days later was asked to interview in person. I was told that they require you to stay at their learning centre from Sunday night to friday evening for 5 weeks for training. Still negotiating.
Role play: a csr makes you a referral how do you decide what to offer to client, if a client wants to make an investment what kind of questions would you ask...