after the automated phone call test, most difficult question i got was "what kind of person are you in the work environment, chatty or "yourself" kind of person. i chose chatty but for the right justifications, i enjoy the communication side of the job like chat to customers, find out what they are in for, and help them out with my advise, im not cut out for stacking shelves day in and out n not talking to anyone, im a social butterfly. best advise is if you don't know the right answer to the question at least justify what you have said in a positive manner