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      Service Delivery Manager Interview

      3 Jun 2025
      Anonymous interview candidate
      São Paulo, São Paulo

      Other Service Delivery Manager interview reviews for Avanade

      Service Delivery Manager Interview

      18 Dec 2024
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview
      No offer
      Negative experience
      Easy interview

      Application

      I applied through other source. I interviewed at Avanade (São Paulo, São Paulo) in Nov 2024

      Interview

      Ultima entrevista foi negativa porque fez perguntas que não estavam na descrição do cargo e ainda fez o comentários que os demais gostaram de mim com um tom que a entrevista só estava acontecendo porque os profissionais anteriores gostaram. Solicitei feedback para poder entender os pontos que precisava melhorar e não tive resposta

      Interview questions [1]

      Question 1

      Ultimo gerenciado com IA e inovação
      Answer question

      Application

      I applied online. I interviewed at Avanade in Nov 2024

      Interview

      I was contacted via WhatsApp by the HR team at Avanade regarding a Service Delivery opportunity. They scheduled an interview, but on the day of the meeting, they canceled, citing scheduling conflicts. Afterward, they sent me several messages over the course of about five days, asking random questions, and then disappeared. The process felt disorganized. If they had invited me for the initial conversation as suggested in the first contact, I believe many of their questions could have been addressed.

      Interview questions [4]

      Question 1

      Have you ever been involved in large projects?
      Answer question

      Question 2

      Have you led teams before? If so, approximately how many people?
      Answer question

      Question 3

      Do you have knowledge of English? If yes, what is your level?
      Answer question

      Question 4

      What kind of projects have you worked on?
      Answer question

      Service Delivery Manager Interview

      16 Nov 2017
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Avanade (Toronto, ON) in Nov 2017

      Interview

      Round 1 - HR Screening call after the HR person confirms the time/date with you previously- 20mins Round 2 - In 2 days time, Panel interview with three peers and the reporting manager for this role - 1 hr. Questions cover profile, suitability and interest in the role, lot of behavioural cases and scenario based questions, with examples from the past experience Round 3 - HR touch point to confirm expected salary and brief you on the next steps Round 3 - Next day, Panel Interview with same reporting manager, his manager and another senior manager. Questions again covering behavioral aspects, case studies etc. Round 4 - in 2 days time, HR confirmation, benefits discussion and a day later offer letter email post approval from VP The HR person was very warm, accommodating and most importantly kept me aware of what was expected from me in a specific round, who I was meeting, what broad topics would be covered and how long it would be for. When I arrived on the first day, she even showed me around the office before the interview. The interview panel made me really comfortable, asked if I needed coffee or water and didn't take the questions to irrelevant, stress related levels. Even the Sr. Manager made sure that this was an open discussion and at various points asked me if I had any concerns or questions. Overall a very quick organised process, keeping the candidate well updated and discussions were healthy and productive. The main purpose for the extended discussions, which was conveyed to me and I could feel, was to ensure the right fit for the team

      Interview questions [6]

      Question 1

      Take me through you profile
      Answer question

      Question 2

      Why did you apply for this role
      Answer question

      Question 3

      Share an instance when things went badly in a project, how it was handled
      Answer question

      Question 4

      What is your communication and leadership style
      Answer question

      Question 5

      How do you measure success
      Answer question

      Question 6

      What are your aspirations
      Answer question
      4