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      AutoZone

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      Customer Service Representative (CSR) II Interview

      26 Jun 2021
      Anonymous employee
      New York, NY

      Other Customer Service Representative (CSR) II interview reviews for AutoZone

      Customer Service Representative (CSR) II Interview

      7 May 2024
      Anonymous interview candidate
      Atlanta, GA
      Declined offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at AutoZone (New York, NY) in Jan 2017

      Interview

      Has to have experience or know about car parts and how do cars work? What is your experience level and do you have a car? Also any experience in sales and using a computer to look up parts for vehicles

      Interview questions [1]

      Question 1

      Do you know how brakes work?
      1 Answer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at AutoZone (Atlanta, GA) in Feb 2024

      Interview

      Very smooth, really stressed that growth that the company has had and great opportunities for growth. A sled about selling, car knowledge and hands on experience. Not to long, 30-45 minutes guessing that depends on the interviewee. But pretty smooth.

      Interview questions [1]

      Question 1

      Have I ever changed a battery
      Answer question