Be prepared to be ghosted. I started with a phone screen with the recruiter. We went over my skills and why I'm looking for a new job. After that, received a written portion with mock questions that a customer would ask. A few days later, I had a phone interview with the hiring manager. About a week after that, I went into the office for a tour and interviewed with 4 different people, all 30 minutes each. I emailed the recruiter after and she said she would provide feedback for me later that week. It's been two weeks and radio silence... even after an additional follow-up email. I suppose this is a good sign because I'm not sure I'd want to work for a company that clearly doesn't value a person's time.