Virtual, straightforward. 3 different questions about problem solving and interests in the job. Questions such as why did you choose the job, if you had further questions of your own.
I applied through an employee referral. The process took 1+ week. I interviewed at Argosy Cruises (Seattle, WA) in Mar 2013
Interview
It was super relaxed - they mostly just want to make sure you'll work hard, be able to hold your own on a microphone, and not do anything stupid. I suggest getting there early, because the waterfront is crazy and I couldn't find the building. They won't throw any curveballs - just act natural, because you'll have to when you're giving tours.
Interview questions [1]
Question 1
They asked about past experiences, which was pretty straight-forward. Probably want to see some guest contact experience.
