During telephone interview, HR rejected due to no previous experience in the role which they can easily be known seeing the resume. But, they just call you without going through the candidate's resume. They have no knowledge about the role they are interviewing for.

Being totally honest, this company seems awesome! From the initial contact with the recruiter to the last interview, everyone was very friendly and seemed genuine. The interviews consisted of one with 2 concierge engineers, asking various security related questions and questions about my background. The questions were tough but not unreasonably so. The second interview was with 2 supervisors and involved more technical questions and a roleplaying scenario to see how I would handle a potential adverse conversation with a client. What really stood out to me was during the interview, one supervisor told me that even if I got hired and found that this role wasn’t for me, that that was perfectly fine and they had other areas that might fit better, which really shows they value their employees. The only reason I didn’t accept this offer was due to having another offer for more of an engineering role. I would 100% recommend anyone to apply if they enjoy interacting with clients, performing analysis and making security recommendations.