I applied online. I interviewed at Appello Group (New Milton, England) in Mar 2026
Interview
30 minutes Teams interview - brief introductions from panel members then on to candidate introduction, followed by one role play scenario using two links provided - one was the alarm call landing page and the other was the procedural guide, so you were required to switch between the two as the role play progressed and you went from speaking with a service user who needed assistance, to speaking with the ambulance service who needed access information etc. The panel turned their cameras off for the role play which added a sense of reality to the scenario, which was helpful. Learn your phonetic alphabet, you'll stand out if you use it confidently in the role play.
Interview questions [1]
Question 1
What do you know about Appello? Provide a one minute precis, assuming we know nothing about the company.
Pretty quick from sending off my application. Still waiting for the actual interview but the process has been fair up to now. Send my application, took an online assessment and got a phone call,
I interviewed at Appello Group (Bradford, Yorkshire and the Humber, England)
Interview
Quite complicated 3 stages in the process, call, assessments which had 4 stages, a teams interview then a call with other candidates listening to calls then offered the job with a choice if you want to accept it
Interview questions [1]
Question 1
How would you deal with an opposed different situation,on the phone then normal?
