Started with a phone screening which was pretty standard. I was then asked to come and interview in their office downtown. The interview was about 5 hours in totally and I met with 8 people in total. All of the interviews were a half hour and all were 1:1 except for one in which two people came in. At the end of the interview the Southern California regional manager came in and explained the goals of the company, culture, etc. It seemed like a great place to work and everyone that interviewed me was extremely nice. However, I was never told that I didn't get the job until I sent an email asking what the deal was. They told me they would get back to me and then just sent me on my way. It would have been nice to get at least a rejection email for spending so much time in their office. I really thought the interview went well but I guess there were a lot of candidates. Overall it was an average experience due to the fact that they never sent a rejection email and kept my hopes up for a long time.