I applied online. The process took 2 weeks. I interviewed at American Express (New York, NY) in May 2015
Interview
4 Rounds in total- 1st phone with HR, 2nd phone with Hiring Manager, 3rd- in person with Hiring Manager then 4th with Hiring Manager and potential colleagues- make sure you are well versed in the company- do you research online about their products and what services they offer. Make sure to follow up with Thank you notes and feel free to reach out to HR over the process. Also come prepared with questions to ask regarding the role- they will allow plenty of time for this at the end and are looking for intelligent questions regarding the role.
Interview questions [1]
Question 1
Biggest Strengths, Describe a time when (STAR type questions), How do you overcome a tough situation with a client
I applied through a recruiter. I interviewed at American Express in Mar 2026
Interview
The overall interview process felt like a complete waste of time. There was no clear communication from HR, and the process was vague, delayed, and impacted by multiple internal updates. It felt like they were keeping candidates in the pipeline rather than actively hiring.
The process included multiple stages: an HR screening, a panel interview, and a director interview. Most of the questions were focused on my past experience and competencies, but some questions were repetitive across rounds.
The entire process took months to complete, and HR was not very responsive during this period. Overall, the interview process could be much more structured, transparent, and faster.
Interview questions [1]
Question 1
mostly on your experience and your competency. Some questions were repetitive
Standard process with about 3 rounds. Takes about 4-6 weeks in total from HR screening to offer. First round was with HR, then hiring manager, then team leader. Each were about a week apart with offer coming about 4 days after final round.
Interview questions [1]
Question 1
What leadership qualities would you plan to bring to American Express?