I applied through an employee referral. The process took 4 weeks. I interviewed at American Express (New York, NY) in Dec 2016
Interview
Very relaxed and quick process. I went through 3 rounds including 1 phone, 3 onsite, and then 2 additional onsite. They were all about 30-45 minutes in length. It seemed as though cultural and personality fit really do matter, and it was evident that they appreciated and expected thoughtful answers to all of their questions and cases.
I applied through a recruiter. I interviewed at American Express in Mar 2026
Interview
The overall interview process felt like a complete waste of time. There was no clear communication from HR, and the process was vague, delayed, and impacted by multiple internal updates. It felt like they were keeping candidates in the pipeline rather than actively hiring.
The process included multiple stages: an HR screening, a panel interview, and a director interview. Most of the questions were focused on my past experience and competencies, but some questions were repetitive across rounds.
The entire process took months to complete, and HR was not very responsive during this period. Overall, the interview process could be much more structured, transparent, and faster.
Interview questions [1]
Question 1
mostly on your experience and your competency. Some questions were repetitive
Standard process with about 3 rounds. Takes about 4-6 weeks in total from HR screening to offer. First round was with HR, then hiring manager, then team leader. Each were about a week apart with offer coming about 4 days after final round.
Interview questions [1]
Question 1
What leadership qualities would you plan to bring to American Express?