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      American Airlines

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      Customer Experience Manager Interview

      2 Mar 2018
      Anonymous interview candidate
      Dallas, TX
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at American Airlines (Dallas, TX) in Dec 2017

      Interview

      General Application, Personality Test. The contact for this position was all online. The personality test was long and tedious. Replies were auto-generated and never got to speak with a hiring manager. I was extremely qualified for this job, meeting all of the unique criteria with many years of experience. I felt it very impersonal. Since most of these types of jobs go to an internal candidate anyway, I was not hopeful that I would be successful. It took MONTHS to get another letter that said I was not selected for this position.

      Interview questions [1]

      Question 1

      Personality test
      1 Answer