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      American Airlines

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      American Airlines interviewsAmerican Airlines HOME BASED SERVICE - Customer Care Professional interviewsAmerican Airlines interview


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      HOME BASED SERVICE - Customer Care Professional Interview

      21 Mar 2017
      Anonymous employee
      Cary, NC

      Other HOME BASED SERVICE - Customer Care Professional interview reviews for American Airlines

      HOME BASED SERVICE - Customer Care Professional Interview

      8 May 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at American Airlines

      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at American Airlines (Cary, NC) in Feb 2015

      Interview

      First they ask you to study for a city code test and then on test day if you pass you will move on to a group interview and if they like you, you get to move to the next level which is choosing your start date for training

      Interview questions [1]

      Question 1

      Describe a time when you had to handle a difficult customer
      Answer question

      Interview

      Easy interview. Questions were basic. Nothing hard. 5 questions on prior experience and situations. Let your answers be concise and when ask if you have any questions ask them don't be shy.

      Interview questions [1]

      Question 1

      What did you do in your last job
      Answer question