I applied online. The process took 3 weeks. I interviewed at American Airlines (Tampa, FL)
Interview
Received VI invitation 12/28/2016 giving me 5 days to completed. The next day I got a phone call from a lady from AA telling me that I have until 01/04/2017 to do VI, however I did VI on 01/02/2017. My computer was not working the audio so I had to used my cell phone. Kind of weird since you can only see yourself while you listen to the questions. Glassdoor has all the question!! however I did a mistake since the very 1st question was about telling a great customer service... and responded about a time I received a great customer service experience... after I finished it hit me... it was about a great customer service experience but me giving it... lol DAH.
Now I am waiting to see if I get the chance to F2F. But because I mixed up the question I think I wont get it. Waiting to hear back from them.
Interview questions [6]
Question 1
What do you think about relocation to a new city after training?
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.