I applied online. The process took 8 months. I interviewed at American Airlines (Dallas, TX) in Jul 2016
Interview
The interview process takes a lot of time. That's okay though, it just prepares you for the crazy lifestyle you are about to take on! After submitting your application, there is a web questionnaire that you have to fill out. Pretty basic and focus on customer service! Then if you pass that stage you will have a video interview. That's like 5 to 6 questions about why you want to work there and behavioral type questions. STAR method. situation-task-action-result. Then you wait and hopefully you get invited to fly out to Dallas for the face to face interview. They are watching you the entire time so be conscious of that. Dress professional and conservative. Engage with people. There is a group activity which is like an icebreaker. Then group interview with 2 recruiters and 6 interviewees. Our group was asked to 1. Tell us about yourself and why you want to be an American Airlines Flight Attendant 2. Tell about a time you dealt with a difficult customer 3. Why is the American Airlines uniform important? The third question was different for each person so there is no way to really prepare cause you don't know what you are going to get. Understand American Airlines culture and just be honest. Then we went back to go over pay and benefits when they called us one by one. I was taken to get fingerprints, reach test, and jumpseat and had a one on one with a different recruiting manager. Basically time to shine and show them that you want to be there and how your experiences have led you to this role. They did not let me know on the spot I got the job. I found out 2 days later through email and received a voicemail. Now just onboarding paperwork, background check, and drug test. After that you set up training dates, and then you are officially part of the crew!
Interview questions [5]
Question 1
Tell me about yourself and why you want to work for American Airlines?
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.