Alaska Airlines Ramp Service Agent interview questions

Was a hiring event. They were not terribly friendly upon arrival, nor were they communicative. They had technical issues that were never resolved so their presentation was not great. The whole process seemed to take a while. During the one on one interview, they had my resume but clearly didn't care what was on it, but the questions were pretty standard, mostly.

First, I was given a phone interview during which they asked me basic questions like WHY I wanted to work for them, what my skills were, and what I would expect to do at this position. So research exactly what your job duties will be before the interview! On the phone, they were frank that the in-person interview would be "competency based style," where they will ask about specific instances in which you used a skill or behaved a certain way ("name a time when you went above and beyond...", "give an example when you handled a difficult situation with a customer..."). The face-to-face interview required professional business attire. As a female I wore slacks and a blazer and fit right in. The two interviewers did adhere to the competency based interview, so I had prepared answers that recalled specific situations. Lastly, I did feel almost "baited" when they started talking to me about all the travel benefits. They initiated a conversation about how great it is to travel and asked me if I was excited for the benefits, and went into detail about the requirements of flying on standby and their specific vacations etc, so by the time we wrapped that up I feel like I gave an impression of "being there for the benefits," though I wasn't. I believe they would have drug tested me had I been offered the position.