Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Air France

      Part of Air France–KLM Group

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Air France reviews | Air France jobs | Air France salaries | Air France benefits
      Air France interviewsAir France Passenger Service Agent interviewsAir France interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Passenger Service Agent Interview

      2 Jun 2017
      Anonymous interview candidate
      Jamaica, NY

      Other Passenger Service Agent interview reviews for Air France

      Passenger Service Agent Interview

      8 Apr 2023
      Anonymous interview candidate
      Jf Kennedy Ap, NY
      No offer
      Negative experience
      No offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 6 days. I interviewed at Air France (Jamaica, NY) in May 2017

      Interview

      I interviewed on Tuesday & it seemed pretty promising. They had about 8-10 of us in a group in the room for an icebreaker (which was me). We took the assessment there, it was the same as the one online. If you passed you went on to a one on one interview. If not, you went home. HR was super nice. It was a nice interview but I'll admit it was misleading to me. They made it seem like I was going to get a job. I was told afterwards that I would hear back in a few days. I had to follow up with them only to find out they didn't take me. But everything happens for a reason I suppose.

      Interview questions [1]

      Question 1

      Why do you want to work for Air France?
      5 Answers
      1
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Air France (Jf Kennedy Ap, NY) in Apr 2023

      Interview

      The interview was conduct between two managers the station manager and the deputy manager. The Station manager had a script of questions. The Deputy Manager bounced off responses with questions to either to clarify context or predetermined questions to bounces off the main questions.

      Interview questions [1]

      Question 1

      Why made me come back? Tell them things about myself. What was your experience with management? What do you need in a manager? What do you think you need improvement in? What are your plans?
      Answer question

      Passenger Service Agent Interview

      2 Mar 2018
      Anonymous interview candidate
      Washington, DC
      Declined offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Air France (Washington, DC) in Mar 2018

      Interview

      Apply on line. Invited to resubmit resume and complete an on line assessment. Selected to attend an on-site interview. Ten other candidates also joined the on-site interview which had a prompt start. Two additional candidates that arrived after the prompt start time lost their opportunity for further consideration. We ten candidates then completed a timed assessment which mirrored the on-line assessment. Hint: If you apply to Air France then you should complete your own on-line assessment. Five candidates were graciously yet summarily dismissed from further consideration. The remaining five were presented with company information; facts, flights benefits, details, expectations, projected start date (if hired), etc. Individual 25-30 minute interviews followed. The Air France Team was warm and welcoming. Being a Team Member would be a positive choice for those considering an airline career.

      Interview questions [1]

      Question 1

      Tell us about yourself
      1 Answer
      3

      Passenger Service Agent Interview

      6 Nov 2018
      Anonymous employee
      Jamaica, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Air France (Jamaica, NY) in Dec 2017

      Interview

      Took another evaluation, same as the one that was given online. After, candidates were brought in to meet with a hiring manager from HR and a manager at the airport.

      Interview questions [1]

      Question 1

      How you ever had to call the police or security at a previous job? How did you handle it?
      Answer question