I applied online. I interviewed at Air Canada (Toronto, ON) in Apr 2017
Interview
Few behaviour questions & how you solve the certain situation by the phone. It went about 30 mins and nothing special about it. I hesitated when I asked job-related?? question, because I didn't and do not have any knowledge about it. As other interviews, they didn't confirm that I will proceed next interview or not. The interviewer told me that she will call back in two days and haven't received a call. Assume that it's "No" from the company.
Interview questions [1]
Question 1
How would you handle the situation if the customer brought in overweight baggage on board?
Fair but alot of questions. Be prepared with many scenarios that demonstrates customer service and your ability to react to emergencies. Being friendly and dress appropriately is also very important
The interview process comprises an initial group meeting with all applicants, followed by a concise overview of Air Canada. Subsequently, the larger group will be segmented into two or three smaller units for individual interviews. These interviews are designed to assess your interpersonal skills, cognitive processes, and professional bearing. You will be presented with a scenario for discussion, followed by a video analysis focusing on a flight attendant's actions, requiring you to evaluate their appropriateness.
It was a great experince doing an interview, even though I didn’t make the cut during the last interview for Air Canada. Overall it was a great journey. It does bring my hopes up because I lasted till the finals.