I applied online. The process took 8 weeks. I interviewed at Air Canada in Oct 2016
Interview
I applied in August and had a phone interview a couple of weeks in. Then I had a language testing the following week and they told me I'd hear from them in 4-8 weeks if I got an interview. A month later they sent me an email to do an online assessment which took about 45-60 minutes. After that you have no idea if they are still hiring you or not. I got a call this week to go for an interview. So we will see how that goes.
Interview questions [1]
Question 1
In the phone interview, I got asked have you ever dealt with a difficult customer and how did you resolve it?
Fair but alot of questions. Be prepared with many scenarios that demonstrates customer service and your ability to react to emergencies. Being friendly and dress appropriately is also very important
The interview process comprises an initial group meeting with all applicants, followed by a concise overview of Air Canada. Subsequently, the larger group will be segmented into two or three smaller units for individual interviews. These interviews are designed to assess your interpersonal skills, cognitive processes, and professional bearing. You will be presented with a scenario for discussion, followed by a video analysis focusing on a flight attendant's actions, requiring you to evaluate their appropriateness.
It was a great experince doing an interview, even though I didn’t make the cut during the last interview for Air Canada. Overall it was a great journey. It does bring my hopes up because I lasted till the finals.