Thank you for taking the time to share feedback around your experience. Although I am happy to hear the managers were welcoming and that you felt they were prepared, I am disappointed to hear about the lack of formal wrap up. Candidate Experience is super important at Agero and that extends from first contact to whenever the process closes for each individual. After taking several hours out of your day to join us to interview, my expectation is that the interviewing team takes the time to formally close out, answer any questions and most importantly set expectations around next steps. In the event you are unclear as to your status or have any questions, I would strongly encourage you to reach back out to your recruiting contact for feedback or request that your situation be escalated to me and I'd be happy to chat further.