I applied online. The process took 2 weeks. I interviewed at Aerial Direct (Fareham, England) in May 2024
Interview
I spoke to one of their internal recruiters and had a meeting with them remotely.
Then I met the Team Lead and also their manager onsite.
They asked a lot of in depth questions and by the sounds of it they were desperately lacking in staff.
I can understand why, as they ask a for a lot of tasks and experience, but pay very poorly.
Fortunately they didn't actually offer me a job as I 'only have a year of experience'.
Steer clear of this company!
Interview questions [2]
Question 1
How many tickets do you typically handle in a day, how many calls do you take etc.
They asked some technical questions like how I would approach a specific fault, but worded it poorly and I didn't even understand what type of tech they meant because of this.