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      APS Resource

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      Customer Service Representative Interview

      9 Mar 2018
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. I interviewed at APS Resource

      Interview

      I was contacted by a recruiting agency. My resume was sent to the company and they liked what they saw. I had to take the Predictive Index Assessment (a personality test). I was told that my answers showed that I may not be assertive enough with the customers. They decided not to move on. I really hate these test. I took one for a different company and was told that I was too assertive. It's silly and doesn't truly predict the type of employee someone could be to the company. Hope this helps someone else with their interview here.

      Interview questions [1]

      Question 1

      PI Assessment
      Answer question
      1