Application process started from a phone call to do assessments then to an in-person interview. Was asked behavioral questions and did a role play through a phone call with a customer with the interviewer.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer?
I applied online. The process took 3 days. I interviewed at ANZ (Melbourne) in Jan 2025
Interview
Got passed through to an online interview after completing assessment. There was a lady asking the questions and then they had it written out on the next slide. From what I remember I think they give you 2.30 minutes to think of an answer
Interview questions [1]
Question 1
Explain why your background and experience would be good for the role
Tell me things that are important to you when considering your next career opportunity
The interview process at ANZ was an online digital interview that took approximately 20 minutes to complete. It was about 6 questions regarding situations and how you handled it in the past
