Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      AIA Group

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: AIA Group reviews | AIA Group jobs | AIA Group salaries | AIA Group benefits
      AIA Group interviewsAIA Group Contact Centre Representative interviewsAIA Group interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      EMPLOYERS
      3.6★Compensation and benefits
      avatar
      AXA
      3.7★Compensation and benefits
      Mapfre
      3.6★Compensation and benefits
      avatar
      Hannover Re
      4.0★Compensation and benefits

      Contact Centre Representative Interview

      17 Apr 2025
      Anonymous employee
      Takapuna
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at AIA Group (Takapuna) in May 2021

      Interview

      It was fine, a lot of behavioural questions but wasn’t intense. It was more around customer questions, taking number of calls, how do I work well in a team, how to deal with conflict with colleagues etc

      Interview questions [1]

      Question 1

      How do u deal with a difficult customer ?
      Answer question

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.