I applied through a staffing agency. The process took 2 weeks. I interviewed at ADP (Phoenix, AZ) in Apr 2018
Interview
I was contacted from a staffing agency regarding a Payroll Specialist position. I had to get 2 interviews with the staffing agency before I got a phone interview. I spoke with an out of state hiring manager and we spoke about previous situations with companies I used to work at. She also asked me about my work history and what I know about their company. I got a call back 1 hr later for an in person interview. I met with the hiring manager and we only spoke about my work history. All smiles and I asked him questions about the culture. He said he liked me but needed a 2nd opinion so I had an interview with another manager. She was straight to the point. She never smiled, told me how stressful the position was, and no room for growth. I told her I love a challenge. After the interview, my recruiter wanted to follow up. Next day, I got a call stating I did not get the job because of my personality and not answering my behavioral questions correctly. I was not asked one behavioral question ("Tell me a time when"). The recruiter even expressed to me how this manager was and was upset because I was their number 1 candidate.
The interview process took a few weeks and was a bit tedious. However, it was not difficult. There were just lots of steps to the different stages. However, everyone was super nice.
The interview went well. I met with payroll managers who asked both behavioural and technical questions. They created a fairly comfortable atmosphere, which helped me answer confidently and engage meaningfully throughout.
Interview questions [1]
Question 1
What's the difference between lump sum and bonus taxation
How do you manage payroll deadlines
How do you handle confidential information
Started with and over the phone interview, where the recruiter asked if I had questions. Once I began to ask a question she cut me off and said the hiring manager would actually be answering any questions you might have. Okay sure. Next step of the process was I needed to do a video interview. We agreed upon a time of midafternoon. A few hours before my scheduled time I get an email saying actually she’s not available at this time anymore, we’re signing you up for this time. A time I wasn’t available as I take night classes. Next day I get an email saying I’m no longer being considered. Was a highly unprofessional process.
Interview questions [1]
Question 1
What did I think I would be bringing to this role that another applicant couldn’t.