I applied online. The process took 5 weeks. I interviewed at ACT Emergency Services Agency (Canberra) in Aug 2021
Interview
Lovely. Did psychometric testing online first, and once I had done that I received a call a week or so later requesting an interview. The interview was with 4 of the staff and they were very nice. Did a touch typing test before the interview began (this was unsupervised though).
Interview questions [1]
Question 1
1- How do you recognise when you're feeling stressed and what coping mechanisms do you have in place to help with this?
2- Can you think of a time where a situation was out of your control and you became frustrated, how did you overcome this?
3- (Something along the lines of): If you are communicating with someone who is very stressed/panicking, how would you communicate with them/what are some methods of gathering information from them?