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      AAVALABS

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      Customer Support Team Lead Interview

      21 Mar 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at AAVALABS

      Interview

      It all started well, with a video recording to be sent plus a live interview with the HR Director. I was also invited to do the next step, which is a case study, attention test and to record yourself about how would you solve a problem. After sending this, I have been ghosted for nearly two months now, and none of my emails requesting feedback have been replied even. I am deeply concerned for the health of the HR Director atm, or alternatively for things working like this in this company.

      Interview questions [1]

      Question 1

      Part 1: Attention to detail test (It can take up to 55 minutes of your time) Part 2: You will have to answer 6 tickets (in English and Spanish), as if you were working with us already. You will only have the info available on our website and social networks, so be creative. You can find the tickets in this document. ● Part 3: You will have to create an action plan & SOP + Loom video 10 for a test case: “Recurrent Quality problem”.
      Answer question

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