The process took 1 week. I interviewed at AAA Northeast (Hartford, CT) in Aug 2024
Interview
Automated system where you are given about 30 seconds to answer each question. At first, there are questions that you answer in yes or no format by pressing one or two on your mobile device.
Interview questions [1]
Question 1
Tell us about a time you experienced an upset customer
Interview focused largely on retail experience, customer service. Prominent focus on promoting AAA’s credit card and how the candidate would do so. Interview lasted around 15-30 minutes. I interviewed with the manager and assistant manager .
Interview questions [1]
Question 1
Give an example of excellent customer service you have provided or experienced
