Relaxing environment. Hiring managers were very friendly and you can tell they had a good rapport with each other. General customer service interview questions and one or two questions that threw me off a bit.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customer in your previous job
I applied online. The process took 4 weeks. I interviewed at 5 Wits (Foxborough, MA) in Oct 2017
Interview
I applied online through Indeed, first interview was with the Marketing Director and was pretty straight forward, he is a very nice guy and seems overly qualified to work at this company. Second was a phone interview with the Director of Operations he was not on the same page as the Marketing Director, as he told me that the OTE would be around $110-$120k, the Director of Operations told me it was more in the $70s range. A few days later I was contacted and told that the initial OTE of $110 was accurate. I decided to continue in the interview process and met the Marketing Director in person.
The third and final interview was with the CEO, was a fairly easy interview as he was very numbers driven.
I was given an offer below what was discussed ($56k+comm.) I was told by the Director of Operations that the CEO is a micromanager and numbers driven, and that he wants to see an instant impact from someone accepting this job. My offer letter even stated that in 6 months would revisit this position to see if its working. (Talk about setting someone up for failure!) Mind you this is a new role for the company and that in the formal offer the commission aspect was not clearly broken down, it basically was if I achieve what they figured to be "on target" i would make $70k (far below what was discussed).
Since I was told during my first few conversations that it would be a telecommute position I countered at $60k to which the Director of Operations agreed on. At this point I was told that it was not a remote position and needed to be in the office daily and when out of the office I was going to be issued a GPS device to track my whereabouts.
A couple of days later I heard back from the Director of Operations who told me he called a past employer (without my consent) for a recommendation. Unfortunately it was a employer that I did not see eye to eye with and they gave me a negative recommendation and my offer was taken back.
Interview questions [1]
Question 1
How would you drive group business into their locations
I applied online. I interviewed at 5 Wits (Foxborough, MA) in Aug 2017
Interview
Received an email to set up a phone screen. Passed on to Operation Director for an interview. I was called out of the blue and scheduled a skype call. At the time of my skype call I got a notifiction to download an update. I apologized via text and before say anything else he texted that he would contact me to reschedule the next day. He did contact me, but we were not able to connect again. I did not hear back from them.
Interview questions [1]
Question 1
The first phone screen was very comfortable and casual, but none of my questions were answers about the position. Apparently, the company is having trouble with sales right now and they don't know why, but they are planning to open new locations.