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      2nd Swing

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      Online Sales Associate Interview

      1 Mar 2024
      Anonymous employee
      Eden Prairie, MN
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at 2nd Swing (Eden Prairie, MN)

      Interview

      Lasted an hour, asked about past experience in golf industry, why I chose 2nd swing, how I would handle difficult customer service scenarios among other customer service related questions, if I am comfortable multitasking technology, and lastly described hours and opportunities within business, gave business background and core values

      Interview questions [1]

      Question 1

      Describe customer service scenario where customer was unhappy and what I did to ease customer uncertainty and what I would do to ensure they did leave happy and would want to come back to continue giving business to company
      Answer question