Pros
The people you meet there are great
Cons
Management will pick favorites and fire the hardworking employees and keep their families with employment. A TON LOAD of favoritism. Managers were hiring families and giving promotions to their family members. If you point out problems like being understaffed management will find any way to fire you. You can miss one day because management told you not to come in and they fire you. But one of their favorite employee/ family damages 2 planes while pushing out and they just get put on a leave and get their job back.
Poor communication from management to employees.
- Poor training of managers, supervisors & employees.
- Supervisors and a manager who demean employees when concerns are brought to their attention.
- The applicability of company policy depends upon whether or not an employees is favored by a supervisor/manager.
- Neither managers nor supervisors are trained in healthy communication, conflict resolution, and are not on the same page about Unifi or Delta's cabin service goals and standards.
- New management has not developed positive relationships with supervisors in order to create "buy in" for their new agenda, which has led to even more variation between supervisors actions and loose implementation of policy.
- Most employees seem fearful of getting reprimanded by whomever their superior is, and their fear causes poor behavior and has contributed to a very negative work culture.
- Many employees to not feel comfortable reporting on-the-job injuries.
- When management feels frustrated, they punish by taking away privileges (i.e. shift swapping, etc.) instead of clearly communicating expectations and holding accountable only the employees who struggles to follow policy.
The toxic work culture, miscommunication, and lack of respectful actions and words are all matters that can be corrected with well-trained and well-intentioned station leadership. Some of the supervisors and team leads seem capable of learning healthy ways to lead and supervise employees.
