Pros
Basic benefits and foundational banking knowledge solely through mediocre training modules.
Cons
I really wanted to embrace and enjoy working at this job, as this was my intro to the banking field. From the interview and throughout the training (which is strictly on a computer for a month straight, 40 hours per week. NO hands on training? At a BANK?) they sell you on this workplace being a “family” and so helpful… my first week out on the floor should’ve gave me enough red flags. Management doesn’t help you whatsoever, tells you to just look up whatever issue you have on Retail One or call Store Support. Severely understaffed on the teller side (gee, I wonder why) so they “throw you to the wolves” and even though you received ZERO hands-on training for teller, they expect you to know how to do any and every transaction from $0-100k. God FORBID you ask your leadership a valid question considering there’s federal laws/regulations at play, they’ll just roll their eyes or sigh heavily. I would’ve thought joining this field/team, there’d be some sort of structure. Boy, was I wrong. I dreaded every night before having to go in the next day. After every last reason I had to quit, I still toughed it out until I couldn’t.
I truly feel bad for any new hires starting there soon. They’re in for a nightmare. I should’ve known what I was in for considering they were handing out job offers left and right for months with no one accepting until I did.