How are flexible working hours at Softcat?

Flexible working and good culture

Low pay and poor management

One of the most fun places I've ever worked. I get lots of autonomy and am not micromanaged but get planty of support. Growing opportunity for management in a relatively quick time frame if you can handle it, or you can just get your head down and grow your sales. Opportunity to make good money if you work hard, are consistent, and take advantage of your luck when it arrives. Hybrid working and flexible start/finishes times really help work life balance. I start and finish on time the vast majority of the time. If I don't it's my choice and has never been a management issue.

The basic salary was increased but I still think it lacks. I also on principal really dislike that you have to contribute to your salary from your gross profit after the first year. The idea is that if you stay long-term and are successful you won't even feel it, but in your 2nd to 3rd year you do. Account Management is a tough role and it can take a while to find your stride. I think once you do, you're not pushed enough until you graduate from the Sales Development Program.

Nice people, Great accounts and projects to work on. Decent benefits and flexible working. Career opportunities have been good for me, and I have progressed quickly, but not as quickly as I have earned.

Progression is always pushed back upon, expectation to work levels above for over a year before promotion is given despite what may have been promised. this is a common issue. Pay is bad here, inflationary pay rises ect are not a thing if you have received any kind of increase that year already, your increase could be less than what inflation would have earned you and that is tough luck, every year.

Flexible working hours Supportive colleagues Great culture

Salary Opportunity for Progression Poor leadership in some BU

Good work life balance and opportunities to go on trips abroad.

Commission payments not always paid out how they should be. Broken promises.

Good work life balance and hybrid working

Poor salary well below industry standards

Hybrid, flexible working, bonus scheme, electric vehicle benefits

Can be stressful due to nature of the business but overall good experience

Outstanding Training & Onboarding: Softcat sets you up for success with one of the best onboarding programmes in the industry. From product knowledge to sales skills, everything is taught in a structured, engaging way. Vibrant Office Culture: The Marlow office has a real buzz – high energy, music playing, floor games, and a genuinely fun environment to work in. If you’re sociable and enjoy team spirit, you’ll feel right at home. Supportive Management: Managers are approachable and genuinely invested in your growth. Regular 1:1s, career coaching, and recognition of small wins make a big difference. Uncapped Commission Structure: If you’re motivated, the earning potential is massive. Top performers can earn far beyond their base salary, and success is celebrated across the business. Internal Progression: Many senior leaders started as grads or sales execs. There’s a clear pathway if you want to develop and climb the ladder. Inclusive & People-First Culture: There’s a real emphasis on mental health, wellbeing, and diversity. You’re treated as more than just a number. Benefits & Perks: From fun company events and team lunches to gym discounts and flexible working – Softcat offers great perks that actually matter day to day.

High Pressure Targets: The sales targets can be intense, especially during your ramp-up period. It’s a performance-driven culture, so those who don’t hit KPIs may feel the pressure quickly. Not for Everyone: The environment is very lively and sales-focused — which is amazing for extroverts, but may feel overwhelming or overly competitive to quieter personalities. Steep Learning Curve: With such a broad product portfolio and complex client needs, there’s a lot to learn fast. It can feel like information overload in the first few months. Work-Life Balance: Although there’s some flexibility, peak periods (like quarter-end) can involve long hours. You need to manage your time well to stay on top of everything. Internal Systems: Some systems and processes can feel outdated or clunky compared to the company’s modern culture. Improvement is ongoing, but it’s worth mentioning.

great company flexible working fun

basically starting at bottom of corporate ladder

Good benefits Good earning opportunities Flexible working

There is definite room for improvement