Pros
The free hair removal is nice.
Cons
Working at LaserAway was an experience I wouldn’t wish on anyone. Behind the carefully curated image and the façade of inclusivity and collaboration, this company has some deep-rooted issues that permeate every level of the organization. Here’s what future candidates should be aware of:
1. Health and Safety? Nonexistent.
Health and safety protocols are optional here, at best. Reporting any concerns about safety often went nowhere, as these were simply disregarded by management. It’s as if addressing hazards was an inconvenience rather than a priority. If you’re looking for a safe, secure work environment, this isn’t it.
2. Time Off? Prepare to be Gaslit.
Despite what they might claim, the company culture does not encourage taking time off. Any attempt to use sick days or even well-deserved PTO is met with passive-aggressive remarks and subtle (or not-so-subtle) gaslighting. You’ll be made to feel guilty for taking the time off you’ve rightfully earned and may face whispers or cold shoulders from management upon your return.
3. HR: Not Here to Help You
If you think HR is there to protect employees, think again. Reporting harassment, bullying, racial slurs, or any kind of discriminatory behavior often led to dismissive responses like, “Maybe you should look inward.” Rather than addressing the toxic behavior, the onus was somehow placed on employees to “adjust.” For anyone who values workplace respect and fair treatment, this lack of accountability should be a red flag.
4. Favoritism Runs the Show
If you’re not one of the chosen few, don’t expect any kind of recognition, no matter how hard you work. Favoritism is rampant, and management consistently overlooks anyone outside their inner circle. Recognition and career advancement are tied more to who you know rather than what you bring to the table.
5. Discriminatory Culture
The company makes it painfully clear that inclusivity is not a priority. Homophobia, racism, and other forms of discrimination are deeply ingrained in the culture. This isn’t an environment where everyone is welcomed, respected, or valued. Instead, these behaviors are overlooked or shrugged off, creating an alienating and hostile atmosphere for anyone who doesn’t fit the “preferred” mold.
6. Upper Management: Lacking Accountability
The upper management team has mastered the art of deflection and avoidance. Instead of addressing systemic issues, they sidestep accountability, passing the blame or ignoring concerns altogether. There is a clear lack of transparency, leaving employees feeling both undervalued and unheard.
7. Compensation and Commission Schemes: Set Up for Failure
The hourly pay is low, and while there are commission incentives, the targets are such that many employees feel compelled to take shortcuts just to meet goals. This creates a cutthroat environment where dishonesty is encouraged, as people often have to claim sales that aren’t theirs to make ends meet. Far from fostering teamwork, this only promotes a dog-eat-dog mentality.
8. Toxic Culture & Poor Morale
This is not a team-oriented environment. The overall morale is dismal, as employees quickly realize that they’re viewed as disposable rather than valued contributors. There’s little collaboration, support, or camaraderie, making it feel like every day is a battle rather than a productive work experience.