What is working from home like at Heartland Dental?

Super supportive team, flexible, great atmosphere, work from home opportunities

Having to work later hours

Pay, Bonuses and work from home option was great,

Training was not sufficient. Would have liked to been trained by a specific person and not teammates as you get the extent of their knowledge not necessarily what you need to know to be successful

The work is not bad and the people are not bad. You can work from home and have an hour lunch. And it's room for growth within the company if you can last that long.

The benefits suck. And it's hard to have a work life balance. The pay is alright for a college student maybe, it's $16.00 an hour. So not for someone that actually has bills to pay. You go through an extensive 3 week training course that's in a class-room setting which is not bad. You can not call off during that time, even if it's an emergency. They tell you during the interview that if it's an emergency or if one of your kids get sick if you communicate that with your supervisor, they will work with you but that's a LIE, they will disqualify you period. So if you have kids or a family or anything outside of Heartland going on, you better put that on pause until you finish training pretty much. And then they put you on a 3-month probation after your training where they make sure you do not take any days off until after your probation. Also, you don't have any PTO until after your 1 year of working. You do not get paid for holidays until after the first year. However, the supervisors are always on vacation or away from the office. Also, they monitor EVERYTHING, your meetings, what you search on the computer, break time, lunch, phone calls, Every-Thing is Monitored so please be AWARE. Also, you are hardwired to the internet so not mobility to move around.

Close to home, paid CEs, extra shifts available, get paid for meetings, lots of locations to transfer to throughout the country.

Demanding schedule, no 401k match, unethical drs in some offices that the company will not let go because they can make them money.

To be honest the only pro is you work from home

Their training sucks. They tell you that you have 3 weeks of training but you absolutely do not. More like 4 days and then you're solo. All that "you gotta be nice to work here" is a lie. Working at Heartland is like the introduction to a scary movie on lifetime. They micro-manage. They write you up for everything. They tell you they are here to help but the help the provide is just making you re-read the procedure flow. They are intimidated by people with direct personalities - don't let them tell you they are not. Their pay is absolutely horrible for the stress you deal with from patients and team members. You do NOT get dental insurance. Which is baffling considering this is a dental company. But yes, no dental insurance. They do provide however a discount for those who live close to a Heartland supported dental office but If you do not, then you are SOL. No one is on the same page. Everyone will tell you something different to the same question. It's ridiculous.

Work from home and ability to get raises every 6 months. Good dental benefits. Most people you meet there are really good people and you can have a great team. They do have a lot of training so you aren’t just dropped into work to just sink or swim.

Pushes you to schedule new patients too much, you have to meet certain percentages. You have very little room for growth and it can get boring.

Work from home, don’t have to worry about the weather or traffic!

Low pay, raises are difficult to get, comp thinks workers are robots. Comp encourages workers to lie to patients! Software crashes everyday!

Work from home Task isn't difficult

They set horrible and unrealistic expectations for you in order to ensure you schedule appointments. They want you to set up new patients in less than six minutes, sacrificing customer service. You have to be pushy and quick to get people off of the phone

Ability to work from home

Terrible culture in accounting and finance

Close to home, paid CEs, extra shifts available, get paid for meetings, lots of locations to transfer to throughout the country.

Demanding schedule, no 401k match, unethical drs in some offices that the company will not let go because they can make them money.