What are sales commissions like at Ashley Furniture Homestore?

Nice people to work with.

Commission against draw. Very slow to deliver the product and no commission until it is delivered puts you in deficit.

A focused approach will significantly enhance your productivity and earnings. This work offers a high return on investment, given the simplicity of the tasks involved.

Entering this role with the expectation of leisurely conversations akin to those of seasoned veterans will likely result in limited financial success. Experienced colleagues may intentionally divert your focus, capitalizing on any lapses to secure potential clients. Historically, the company organized an exceptional end-of-year trip to San Diego, featuring a dinner cruise for top performers and their guests, with airfare and hotel accommodations provided. Unfortunately, this has been replaced by a local restaurant dinner, excluding guests, which diminishes the recognition of those who significantly contribute to the company's success and may be perceived as a devaluation of their efforts. While in-store management has consistently been commendable, interactions with higher-level management often conveyed a sense of perpetual inadequacy, regardless of performance quality. The increase in minimum wage has led to higher commission thresholds, reducing earning potential for some, particularly in a challenging economic climate. Concurrently, corporate directives have pressured store managers to expand the sales team. The training program has been widely regarded as inefficient, with an excessively prolonged duration that could be streamlined to deliver more content in a shorter period.Challenges with delivery time frames and high delivery fees are negatively impacting sales. Additionally, the absence of a return policy, particularly for mattress sales, and the restriction on in-store management from addressing these issues have led to a significant loss of customers. This situation creates a perception that store leadership is indifferent, whereas the underlying issue lies with the regional management and above, which appears to be disconnected from the operational realities.

No pros, most of it horrible work environment.

You get striked out and sit out for the rest of the day if you don’t sell you first 3 customers. 100% commission based. If you fail to hit your minimum they will withdraw money from your check. You get started at 3% for sales in commission which is horrible. If you discount or price match you don’t get paid on the ticket. You are required to vacuum and dust and clean and fix pillows and you are not paid for those things. They make you do so much labor and they don’t pay you. They will fire you right away. The work life balanced culture is the worst I’ve ever seen. I worked for 15 different companies. The owners and chairman of this company are extremely greedy and they take money away from people’s commission by auditing them and housing all most of peoples deals.

Used to be a good employee discount. Not sure if it's the same anymore

They make it hard to get much more than your hourly pay because of the commission structure

100% commission control your paycheck

Management plays favorites and work politics

The job can be really good if you’re a student or working multiple gigs. You get paid a flat rate for 90 days or until you make a sale and decide to activate your floor status.

After 90 days you’ll be relying on 100% commission. Weekends are mandatory and if a customer changes an order your money is effected. High intensity sales with little reward.

Easy to get hired because they churn through staff rapidly

Long hours, minimum 55 a week, more if they call you in for unpaid “training” as punishment for the store being slow. They audit and house deals that are big profitable tickets, and pay 0 commission if you price match with our own product. The goal post is constantly moving and they managers just sit there and yell at everyone over the radios to sell sell sell. The managers have zero closing skills other than discounting the product to the point of you making no commision, wich they do so they hit there bonuses. The hyperfocus on metrics translates to everyone being encouraged to cheat the system in various ways, managers will tell you to buy cheap accessories personally to cook the stores close rate, or risk being taken off the sales floor for an hour. This is also part of the horrible strike out policy, if 3 people walk through the doors and dont buy something you are taken off rotation being forced to stay in the building and clean without pay. They also significantly overstaff, so you have to wait 2-4 hours between customers on rotation. And since the pay plan is tiered on volume it’s guaranteed that split between so many people no one can get to those higher tiers of commision rate. I was there for a few months and 2/3rd of the staff consistently made only draw rate of 11 per hour with no overtime. They cherry pick those who are successful and put them on a pedestal for everyone and new hires, all while clawing back the draw money from the periods you wherent as fortunate to have big ticket buyers

No pros, most of it horrible work environment.

You get striked out and sit out for the rest of the day if you don’t sell you first 3 customers. 100% commission based. If you fail to hit your minimum they will withdraw money from your check. You get started at 3% for sales in commission which is horrible. If you discount or price match you don’t get paid on the ticket. You are required to vacuum and dust and clean and fix pillows and you are not paid for those things. They make you do so much labor and they don’t pay you. They will fire you right away. The work life balanced culture is the worst I’ve ever seen. I worked for 15 different companies. The owners and chairman of this company are extremely greedy and they take money away from people’s commission by auditing them and housing all most of peoples deals.

Some of the employees were nice to work with The furniture quality is relatively good The product sales training was adequate

Commission structure lacked transparency and consistency, creating distrust among employees. After 90 days it's essentially a commission only position but the hiring manager sells it to you as base pay + commission rate. That is only temporary. The environment is not collaborative at all. Employees use a turn system and must compete for sales in a random lottery of chances. Management occasionally reassigned sales in ways that didn’t reflect actual transactions, resulting in lost income for associates. There was strong pressure/mandate to solicit from friends and family overly positive company reviews, often as part of team meetings or performance check-ins. High expectations for sales were not matched with adequate foot traffic, signage, or support, making quotas feel unrealistic.The point of sales system was very old and hard to use. It didn't coordinate with the items listed in the database. Workplace culture prioritized numbers over ethics or employee well-being.

While I could not calculate the commission amount accurately, you can be paid on it for a particular product. -There is a lot of inter-store support from people in similar positions. -Corporate admin makes a genuine effort to touch base within the store to understand the daily goings on.

-Store level management can show severe favoritism. This can have an impact on the overall culture of the sales floor. -Salespeople either have or can feign ignorance of the berth of the Lead Customer Service position. -Lack of clear scope of responsibility at times.